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We cover key topics for the IT channel, integrators, MSPs and vendors, offering in-depth insights into industry trends, strategies and developments.
Public administration is increasingly feeling the pressure of digitalisation. Citizens who use intuitive banking applications, e-commerce services or streaming platforms on a daily basis expect a similar level of convenience and quality from the state. Cloud computing appears to be the obvious solution here – a dynamic,…
Online customers have never been as impatient as they are today. In a world where the median time spent in an online shop is less than three minutes, even a second’s delay can mean a lost sale. Users jump between apps, comparison sites and social media, and…
Rising technology costs are becoming one of the biggest challenges for IT departments in 2025. Organisations – regardless of industry – are facing efficiency pressures while maintaining service availability and quality. More and more managers are coming to the conclusion that optimisation…
The distillation of artificial intelligence models has been making a dizzying comeback in the IT community over the past few months. On the one hand, it is a response to the increasing cost and energy intensity of large-scale language models; on the other, it opens up…
The wave of returns to the office, spearheaded by the giants, confronts the technology industry with a fundamental question: is it about real empowerment of collaboration, or about regaining control in a world that has successfully operated remotely for the past few years? Rigid attendance mandates,…
On the evening of 2 November 1988, the computer centres of America’s most prestigious universities and research laboratories were in chaos. System administrators watched in disbelief as their powerful machines, the backbone of the fledgling Internet, slowed down and then froze completely. In just 24…
For years, chatbots were regarded as a symbol of 'intelligent’ automation in business. They facilitated customer service, answered simple questions and eased the burden on call centres. Today, however, we are entering a new phase – AI agents are appearing, systems capable not only of talking,…
At first glance, everything is working. The team is delivering sales targets, implementations are completed and calendars are filling up with meetings. But beneath the surface, there is a growing problem that no dashboard shows: the team stops learning. It does not happen…
A new global study shows a worrying gap between business ambition and real-world technology readiness. Business leaders are massively increasing their investment in generative and agent-based artificial intelligence, seeing it as key to staying competitive. At the same time, most of their organisations are relying on an…
For years, one refrain has been repeated in the world of cyber security: employee education is the key to fighting phishing. Companies invest in online training, simulated campaigns and testing, believing that this will significantly reduce risk. However, a recent large-scale study by researchers at the…
